When answering the phone, if we encounter a phone number starting with "00" or "+", we can deal with it in the following ways:
Many people will be wary and quickly hang up.
A phone number starting with 192.
Another way to put it is to decide to take action, as mentioned above.
but,.
One method of fraud is to impersonate customer service personnel and commit fraud in the name of providing products or services.
Because a standard numbering format is used for dialing.
And there were many others.
Which text needs to be modified?
Recently, Ms. A from Taoyuan Street in Hunan received a call from someone claiming to be JD.com customer service. The other party claimed that Ms. A had opened a JD.com I-Tiao, and if it was not cleared, it would have an impact on her personal credit report.Now, this "customer service" can provide logout services.
A citizen named Ms. A, worried that her credit record would be affected, easily believed the other party's guidance and downloaded and installed the "Focus International" video conferencing APP to make voice calls.However, according to the APP’s voice step prompts, during the process of logging out of JD Baitiao, Ms. A received a text message reminder showing that her bank card had an extra amount of 10 yuan. Ms. A thought that her operation was wrong and caused problems with the loan, so she quickly contacted customer service and hoped to cancel the operation.However, the other party's answer surprised Ms. A.Customer service said it was a system transfer error and asked Ms. A to return the funds immediately, otherwise they would pursue legal action.Upon hearing the news, Ms. A felt very scared and helpless.She believes that she did not make any mistakes, and that this mistake has had a great impact on her financial situation.So she decided to take action, seek help and solve the problem.After further investigation and consultation, Ms. A discovered that the error was an internal transfer error in the bank system, not caused by her own operation error.She asked her bank customer service for a solution and followed their instructions.In the end, the bank admitted Ms. A’s mistake, canceled the overdeduction amount, and compensated her for some losses.In the process, Ms. A learned how to avoid being misled and how to protect her financial interests.She also realized that when encountering problems, she must stay calm, do not trust strangers' promises, and seek help in time.
In just a few words, Ms. A blindly followed the "customer service" instructions and made a refund.
Fortunately, Ms. A made a one-time refund of 10 yuan, and the system did not transfer the money.However, the customer service offered a refund of 2 yuan in installments, which made Ms. A have some doubts.Various anti-fraud propaganda flashed through her mind, but there seemed to be no targeted tips for the telecom network fraud she encountered.
In order to ensure whether she had suffered from telecommunications network fraud, Ms. A decided to go to the nearby Xinghai Police Station of Taoyuan Police Station for help when communicating with "customer service" and seeking repayment operations.On the way to the police station, she heard the "customer service"'s constant rhetoric and requests for the verification code of the national anti-fraud APP, which instantly dispelled her original doubts. Ms. A believes that these requests are very strange because this information should be provided by the police and not by the customer service of the telecommunications company.She became worried and felt she had been deceived.So she decided to go to the police station to seek help.After arriving at the police station, Ms. A introduced her situation to the police in detail and provided relevant evidence.The police recorded Ms. A's words very seriously and began an investigation.After investigation, the police found that Ms. A had not encountered telecommunications network fraud.They explained the situation to Ms. A and confirmed that her account had not been compromised in any way.Finally, Ms. A left the police station with peace of mind and thanked the police for their help and patient answers.She said that if the police had not intervened in time, she would have continued to be troubled by the scam, while the police said that they would continue to work hard to protect the rights and safety of the public.
Coincidentally, the police officers from the police station heard a voice conversation between Ms. A and a strange man during their patrol.By listening carefully, the police realized that Ms. A might be suffering from telecommunications network fraud.So, they immediately found Ms. A and alerted her.After understanding the relevant situation, the police clearly informed Ms. A that she had indeed encountered telecommunications network fraud.They explained to her the common tactics used in scams and how to keep her personal information and property safe.At the same time, the police also provided relevant suggestions to Ms. A to help her avoid possible losses.However, Ms. A firmly stated that she had not been defrauded.She said that even if it was indeed a scam, she would have hoped to be able to follow the "customer service" instructions and transfer the deposit to a so-called "safe" account.She believes that if she does not do this, her credit record will be affected, which will have serious consequences for her future.The police expressed understanding of Ms. A's situation, but they still insisted that she stop the transfer operation immediately.They contacted the bank and took necessary protective measures to ensure that Ms. A’s property was not damaged.Although Ms. A was initially reluctant, she eventually agreed to the police's request.She realized that security and credit were more important than personal credit.By taking timely action, Ms. A avoided possible losses and protected her property.At the same time, she was also deeply aware of the dangers of telecommunications network fraud, and decided to take more active measures in the future to ensure the safety of her property.
In order to ensure that Ms. A would not fall into the trap of the fraud gang, the police conducted long-term persuasion and promised to bear all her losses.After half an hour of persuasion, Ms. A finally realized that she had really encountered a liar.If the deposit is transferred to the so-called "safe" account according to the requirements of "customer service", not only will the 10 yuan transferred out be lost, but the remaining deposit in the bank card will also face huge risks.Therefore, she decided to report to the bank and public security organs in time to avoid greater losses.At the same time, the police once again emphasized to Ms. A the importance of preventing fraud and reminded her to remain vigilant to avoid similar fraud incidents from happening again.
In April this year, Mr. B from Chalu Town also received a similar "customer service" call, claiming that if "Jingdong Baitiao" was not closed, his personal credit report would be affected. Mr. B believed these "customer service" words very much, so he followed the "customer service's" instructions and transferred 4 yuan to the "security account" provided by the other party.However, when Mr. B realized that he had been deceived, it was too late.He hurriedly reported the crime to the relevant departments, but he had already missed many important steps.His personal information has been leaked, and JD Baitiao has also been affected. Mr. B felt very angry and helpless because he gave these scammers 2 yuan in vain, but ultimately failed to prevent himself from being affected by the scam.This story tells us that we must remain vigilant when facing strange calls and emails.Don't trust the words of strangers, especially when personal property is involved.If you are truly unsure that a call or email is legitimate, it is best to contact the relevant agency or customer service directly to confirm its identity and legitimacy.In addition, we should always protect our personal information and regularly check and update our passwords to avoid personal account theft.
